Custom AI automation

Automate every boring task in your business

Digital Solutions builds custom AI that takes the repetitive work off your team: data entry, inbox sorting, invoices, reports and everything in between. Your people get their hours back for the creative, high-level work that grows the business.

Operations teams lose hours to sorting, copying and chasing.

Automate yours

Works inside the tools your team already uses

See how it works
  • Email
  • Spreadsheets
  • CRM
  • Accounting
  • Calendars
  • Help desk
  • Cloud storage
  • E-commerce
  • Team chat
  • Databases
  • PDFs & scans
  • Internal systems

How it fits together

One system for all the busywork

Work keeps arriving the way it does today. AI configured for your business handles the routine part, and the results land back in your tools.

Busywork in

Emails, invoices, forms and requests, from the channels you already use.

Done for you

Records updated, replies drafted and reports sent, with a person approving what matters.

  • New emails
  • Invoices
  • Order forms
  • Spreadsheets
  • Support requests

Your custom AI

  • Replies drafted
  • Books updated
  • CRM up to date
  • Reports sent
  • Tasks assigned

What we automate

Hand off the work nobody wants to do

Most teams lose hours every week to the same small tasks. We find them, automate them, and keep a person in the loop for anything that needs judgment.

Inbox

4 sorted just now

  • N

    Northwind Supply

    Invoice INV-2291 attached

  • D

    Dana Ruiz

    Can we move Thursday's call?

  • W

    Website form

    Pricing question from Acme Co.

  • O

    Order #4821

    Where is my package?

Inbox triage

Every email sorted, labeled and routed. Routine replies drafted for review.

Invoice

INV-2291

Read by AI
Vendor
Northwind Supply
Amount
$4,280.00
Due
Oct 31
Purchase order
PO-7781 matched
Ready for approvalApprove

Document processing

Invoices, receipts and forms read and filed, with the numbers checked.

  • Data entry

    Information moves between forms, sheets and systems without retyping.

  • Reports

    The numbers pulled together and sent to the team on schedule.

  • Scheduling

    Meetings booked, reminders sent and calendars kept in sync.

  • Follow-ups

    The next email goes out when a customer or lead goes quiet.

Visibility

Every automation reports back

See what ran, what changed and what is waiting on you. Anything that needs sign-off waits for a person.

  • A running log of completed work
  • Approval steps for replies, refunds and payments
  • Alerts when something needs a decision
digital-solutions · morning runExample
  1. Sorted 64 new emails

    └ 12 replies drafted · 3 flagged for you

  2. Entered 18 invoices

    └ matched to purchase orders · filed for approval

  3. Updated 41 CRM records

    â”” from yesterday's calls and orders

  4. Built the weekly sales report

    â”” sent to the team at 8:00

Waiting for you: 3 replies, 1 refund

Review & approve

How an engagement works

From first email to automated work

Five steps, from a first email to work your team no longer does by hand. Each step ends with something you can review.
  1. Step 01

    Start with an email

    Tell us what your team does by hand. A few sentences is enough to start, and we follow up with questions so the first conversation is about your actual work.

    • Describe the task and who handles it today
    • Note how often it comes up and which tools it touches
    • Share where the data for that work lives

    You get: A shortlist of workflows worth a closer look.

  2. Step 02

    Analyze the work

    We study how your operation actually runs: where time goes, which steps are repetitive, and what is worth automating. The aim is a clear picture of how to improve efficiency.

    • Walk through the workflow with the people who do it
    • Note where time goes and which steps repeat
    • Separate what to automate from what should stay with people

    You get: A proposal for what to automate and how the model should be configured.

  3. Step 03

    Configure the model

    Custom model configurations for the task in front of you. Data stays localized when the work should remain with you. Frontier models are used for the specific tasks that need them.

    • Match each task to a localized or frontier model
    • Set the model up on your own documents and records
    • Test it on real examples before anything goes live

    You get: A configuration tested against your own work.

  4. Step 04

    Automate the mundane

    We integrate that setup into the tools your team already uses, so repetitive tasks run without someone doing them by hand.

    • Connect the setup to the tools already in place
    • Keep a person in the loop where a decision needs one
    • Show the team how it works and how to flag issues

    You get: Repetitive tasks running inside your existing tools.

  5. Step 05

    Review and extend

    Once it is running, we look at what changed. The configuration is adjusted where the output falls short and extended as the work grows.

    • Compare time spent before and after
    • Adjust prompts, data, or model choice
    • Pick the next workflow worth automating

    You get: A clear view of what changed and what to automate next.

Model configuration

The right model for each task

The model is chosen for the task. Some work should stay on your data. Some work needs a frontier model.

Localized data

On your information

We configure the model around your own data, in the environment that fits how you need to hold it.

Good fit for

  • Customer and client records
  • Internal documents and knowledge bases
  • Work with strict data-handling rules

Frontier models

For a specific task

When a job needs a stronger general model, we configure a frontier model for that task.

Good fit for

  • Drafting and summarizing long documents
  • Reasoning across messy, unstructured inputs
  • Tasks that need broad general knowledge

Who it's for

Sized to the company

From one workflow at a small business to a governed setup across a large organization.
  • Small

    Small businesses

    A focused integration around one workflow that costs the team time every week.

  • Mid-size

    Mid-size companies

    Shared processes across teams, with a configuration you can extend as the work grows.

  • Large

    Large organizations

    A governed setup: localized data where the business requires it, and frontier models assigned to specific tasks.

Industries

Built for businesses buried in busywork

We analyze how your business runs, then automate the repetitive work so your team can focus on the creative, high-level work that grows it. These are the industries where that work piles up fastest.
  • Insurance

    Agencies, brokers and carriers buried in claims paperwork and follow-up.

    • Claims intake
    • Policy document checks
    • Renewal follow-ups
  • Financial services

    Advisors, lenders and wealth firms spending hours on onboarding and reports.

    • Client onboarding
    • Report preparation
    • Compliance paperwork
  • Healthcare practices

    Clinics and medical groups where staff spend more time on admin than on patients.

    • Prior authorizations
    • Scheduling and reminders
    • Billing follow-up
  • Legal

    Firms where billable hours disappear into intake, drafting and review.

    • Client intake
    • First-draft documents
    • Contract review
  • Accounting & tax

    Firms and finance teams facing the same crunch every month and every season.

    • Transaction coding
    • Reconciliations
    • Client document requests
  • Logistics & freight

    Brokers and carriers answering the same quote and tracking emails all day.

    • Email quoting
    • Load tracking updates
    • BOL and POD processing
  • Manufacturing & distribution

    Order desks still retyping purchase orders into the ERP.

    • Order entry
    • Quote requests
    • Inventory updates
  • Real estate & property

    Brokerages and property managers juggling leads, tenants and owners.

    • Leasing inquiries
    • Work orders
    • Owner reports
  • Construction & engineering

    Project teams losing days to bids, RFIs and submittals.

    • Bid packages
    • RFIs and submittals
    • Daily reports
  • Agencies & creative studios

    Creative teams stuck on reporting, briefs and admin instead of the work.

    • Client reporting
    • Briefs and proposals
    • Asset requests
  • E-commerce & retail

    Brands answering the same order questions and updating listings by hand.

    • Support replies
    • Product listings
    • Returns and refunds
  • Private equity groups

    Portfolio companies and multi-location businesses that need one playbook across every site.

    • Shared back office
    • Cross-location reporting
    • Post-acquisition integration

Ways to work with us

We build it, or help your team build it

Most clients hand us the whole job. Teams already building AI in-house bring us in as consultants.

Done for you

Automation, built and run

We analyze how the business runs, build the automation into your tools and keep improving it as the work grows.

  • Workflow analysis and a written proposal
  • Model configuration and integration
  • Review and extension once it is running

Consulting

For in-house teams

Already building AI internally? We help you decide what to automate, choose the right models and check the work as it ships.

  • What to automate first, and why
  • Model choices and data setup
  • Reviews of the work as it ships

FAQ

Questions, answered

Something else on your mind? Email hello@digitalsolutions.dev.

What kinds of tasks can you automate?

Anything repetitive that follows a pattern: sorting and answering email, moving data between systems, processing invoices, building reports, scheduling and support questions. If your team does it by hand every week, it is worth a look.

Do we have to change the tools we use?

No. We build the automation into the tools your team already uses, so the work shows up where people expect it.

Where does our data go?

When the work should stay with you, the model runs on your data in the environment that fits how you need to hold it. Frontier models are used only for the specific tasks that need them.

Will the AI act without anyone checking?

You decide where a person stays in the loop. Replies, refunds, payments or anything else that needs sign-off can wait for approval.

Is this only for large companies?

No. We work with small businesses, mid-size companies and large organizations, and size the setup to the company.

Can you help if we are building AI in-house?

Yes. We also consult for teams doing the work internally: deciding what to automate first, choosing and configuring models, and reviewing the work as it ships.

How do we get started?

Send an email describing the work your team does by hand. We follow up with a few questions and propose what to automate.

Ready to hand off the boring work?

Email us. We will look at the work and propose what to automate, and how the model should be configured.